General Information
This page provides a comprehensive overview of what to expect when you engage Résumés Etc. to produce your CV. We will guide you through each step of the process, ensuring you understand how we tailor your résumé to highlight your unique skills and experiences. Everything you need to know from our initial consultation to the drafting and revision phases is here!
About Me
I am a former South African with over 15 years of experience as a full-time résumé (CV) writer, supported by more than 40 years of professional writing expertise. My background includes work as a journalist, magazine writer, author and business coach. I also bring extensive experience in the employment industry, specialising in reverse marketing, career development, training, public speaking, and recruitment.
I began my résumé-writing career as a career development officer, helping individuals—especially those facing long-term unemployment or challenging circumstances—secure job opportunities. During this time, I frequently heard employers express frustrations about poorly written résumés riddled with spelling and grammar mistakes, disorganised layouts, and lacklustre presentation. I was inspired to raise the standard and craft résumés that stand out for all the right reasons.
Today, I am passionate about equipping my clients with the best tools to succeed in the hiring process. While no résumé can guarantee a job, my meticulously crafted documents have helped countless clients secure interviews and advance in their careers.
How It Works
I combine years of writing expertise with a strategic approach to produce résumés that:
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Highlight your skills and accomplishments
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Are tailored to meet the exacting standards of employers and applicant tracking systems (ATS)
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Present you as the best candidate within 20 seconds or less—because that’s all the time most hiring managers spend reviewing a résumé
Here’s how the process works:
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Résumé Appraisal
I will carefully review your current CV or résumé to identify areas that need improvement, including formatting, content, and overall presentation. -
Quote and Payment Request
Based on the appraisal, I will provide you with a detailed quote for the solution, along with a secure payment request via PayPal. -
Payment Options
You can complete your payment using the provided PayPal link or through my online store. The store offers multiple payment options, including Google Pay, for your convenience. -
Questionnaire
After your payment is confirmed, I’ll send you a detailed questionnaire. This step gathers essential information about your background, achievements, and goals to help tailor your résumé. -
Consultation
If needed, we can schedule a video chat to discuss your expectations and requirements. Please note that I am not a recruiter or migration agent and can only provide advice related to your CV or résumé. -
The Rewrite
On the scheduled day of your rewrite, I’ll begin writing your résumé and communicate with you through several emails. We’ll collaborate on each section to ensure the final product aligns with your vision and receives your approval—this is truly a team effort! -
Tailored Writing
Using the information you’ve provided, I will create a clean, professional, and compelling résumé designed to highlight your unique skills, accomplishments, and strengths. -
Delivery
Your completed CV or résumé will be sent to you within 7–10 days of receiving your questionnaire, provided all emails and responses are handled promptly.
This process ensures you’ll receive a résumé that positions you confidently for your next career move!
Rules of Engagement
To ensure we have a smooth and effective collaboration:
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Referees: You’ll need to provide 2–4 referees, including their name, position, company, and when you worked together. Please do not send reference letters—just contact details
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Confidentiality: I do not contact referees; this information is only for potential employers who may wish to verify your details
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Communication: All interactions are conducted via email or Facebook messaging to ensure we have a written record of everything
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Feedback: Your input is welcome, but trust that my years of expertise will guide the final product
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Refunds: Refunds are available within 30 days for services not yet started. Completed résumés are non-refundable due to their personalised nature.
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Samples: I do not provide samples of my work. Instead, I encourage you to read client feedback here
Payment Options
Explore my online store for packages and payment options.
Note: I charge in USD because my clients are based worldwide. PayPal automatically converts local currencies to USD before processing, which minimizes fees for everyone.
Current Wait Time: Résumés are typically delivered within 10 days of receiving your completed questionnaire.
Testimonials and Success Stories